Grow Plants. Earn Points. Get Rewarded.

To join the Oh Shoot Plants Loyalty Program, you must:

• Be at least 18 years old
• Be a resident of the United Kingdom

Membership is free and available to customers shopping online or in store.

Points are awarded automatically for qualifying purchases and eligible activities, including reviews, referrals and special promotions. Qualifying activities must meet the requirements of the offer shown in the Rewards panel.

• Purchase points are awarded for completed qualifying transactions
• 50 bonus points are awarded automatically when a qualifying single order reaches £40, in addition to the regular 5 points per £1 earned on qualifying spending
• Eligible activity bonuses are added automatically after their qualifying requirements are met
• Points may take up to 48 hours to appear in your account
• Oh Shoot Plants reserves the right to remove points awarded in error

If a qualifying purchase is returned or refunded, any points earned from that purchase will be deducted from your balance.

Points can be redeemed for discounts on qualifying purchases. Tier levels are calculated using the total points you have earned over time, not your available points balance. Redeeming a reward does not lower your earned tier.

• Minimum spend of £25 applies when redeeming points
• Points must be redeemed in the available increments shown in your rewards dashboard
• Rewards cannot be used on sale items
• Rewards cannot be combined with other discount codes or promotions unless stated otherwise

Points have no cash value and cannot be exchanged for money.

• Points are non transferable and cannot be shared between accounts.
• Membership tiers are based on lifetime points earned, even after points are redeemed or expire.
• Points cannot be exchanged for cash.
• Points can be earned and rewards redeemed on qualifying purchases made directly through Oh Shoot! Plants, including coffee and hot drinks. Products sold by independent concessions are excluded from earning points and redeeming rewards. All rewards remain subject to the exclusions and minimum spend requirements set out in these terms.
• Oh Shoot! Plants reserves the right to cancel or refuse rewards if misuse is suspected.

Each award of points has its own 12 month expiry date. New points get a new 12 months, but do not extend the expiry of points already earned.

Points expire individually 12 months after they are awarded, regardless of account activity. Earning new points does not reset the expiry of older points.

We may not send reminders before points expire, so we recommend checking your account regularly.

Oh Shoot Plants reserves the right to:

• Modify how points are earned
• Adjust reward values
• Add or remove earning opportunities
• Pause or terminate the Loyalty Program

If the program is ever discontinued, members will have 60 days from the announcement date to redeem any remaining points before they expire.

By joining the Loyalty Program, you agree to the processing of your personal data in line with our Privacy Policy.

Your information will only be used to:

• Track and manage your points
• Administer rewards
• Communicate relevant program updates

We will never sell your data.

These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the English courts.

By signing up to and participating in the Oh Shoot Plants Loyalty Program, you confirm that you have read, understood and agreed to these terms.

If you have any questions, contact us at hello@ohshootplants.co.uk.